Buro Seating - Guarantee Terms & Conditions (New Zealand)

Guarantee Definition

Selected Buro branded chairs are guaranteed for 1, 6 or 10 years to the original purchaser against faulty manufacture.
This excludes the upholstery material and fair wear and tear. The guarantee is subject to the chair being used for its designed purpose.

If you would like to make a claim under the Buro Guarantee please direct your enquiry to the Buro reseller you purchased your chair from.  They will assess your chair and where appropriate will contact Buro Seating to determine how your claim should be completed. Buro Seating staff will advise if the problem can be repaired on site or if the goods must be returned to Buro Seating for repair. Return to Base freight cost (from the Reseller to Buro) will be paid by Buro Seating provided Buro Seating have given authority for the product return or have accepted the guarantee claim.

Requirements for making a Guarantee Claim:

You must be able to:

1. Prove you are the original purchaser

2. Provide proof of purchase from an authorised Buro reseller (original receipt)

3. Prove that the damage/failure is not through mis-use or neglect

Buro Seating - Guarantee Terms & Conditions (Australia)

Guarantee Definition

Selected Buro branded chairs are guaranteed for 1, 6 or 10 years to the original purchaser against faulty manufacture. This excludes the upholstery material and fair wear and tear. The guarantee is subject to the chair being used for its designed purpose.

Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.  

If you would like to make a claim under the Buro Guarantee please follow the steps below.

Requirements for making a Guarantee Claim:

You must be able to:

1. Prove you are the original purchaser

2. Provide proof of purchase from an authorised KAB dealer (original receipt)

3. Prove that the damage/failure is not through mis-use or neglect

To log your Guarantee Claim, please contact KAB Seating:
http://www.kabseating.com.au/index.cfm?Do=SiteMap.Menu&MenuID=37&MenuLevel=2

KAB Seating Pty
Unit 2
Acaciagate Business Park
29 - 41 Lysaght St
Acacia Ridge
Queensland 4110
Australia

infoaustralia@cvgrp.com
P 1300 130 522
F +61 7 3344 0520